Website Privacy Policy

Purpose and scope

Comfort Laser Center (“we,” “us,” or “our”) respects the privacy of people who visit ComfortLaserCenter.com or contact us through its public online features. This policy explains the information associated with those activities, the purposes for using it, disclosures, safeguards, and available choices.

This policy also addresses related communication preferences and inquiry records. Our separate SMS Messaging Terms Policy governs participation in text programs. Protected health information and patient-record rights are subject to applicable healthcare privacy law and our Notice of Privacy Practices, where applicable. This website policy does not replace that notice or a consent for treatment.

Visiting the website or submitting an inquiry does not by itself consent to promotional messages, authorize disclosure of health information for marketing, or waive a privacy right.

Information we may receive

Information you provide may include your name, email address, telephone number, contact preferences, inquiry content, appointment preferences, and information needed to answer a privacy request. We receive it directly from you, from someone authorized to act for you, or through service providers handling your request for us.

Technical information may include your Internet Protocol address, browser and device information, pages or links used, referring pages, access times, and security or error logs. Cookies or similar technologies may support site functions and, where enabled and appropriately disclosed, preferences or general usage measurement. Collection depends on the features you use.

Please limit general inquiries to the information needed for us to contact you. Do not submit Social Security numbers, payment credentials, detailed medical histories, sensitive photographs, or another person’s health information through ordinary email or general website forms. Contact the clinic for an appropriate way to provide clinical information.

How we use information

We use information to respond to inquiries, help arrange appointments, provide requested communications, maintain preferences and consent records, operate and improve the website, diagnose technical problems, protect against misuse, and meet legitimate recordkeeping and legal obligations.

We limit collection and use to information reasonably related to these purposes. Promotional communications require the permissions applicable to that channel. We do not treat a request for care or information as an agreement to unrelated marketing.

Disclosures and online technologies

Who may receive information

Authorized clinic personnel may access information for their assigned work. We may disclose necessary information to providers that host or maintain the website, route inquiries, support scheduling or authorized communications, maintain records, or protect systems. Providers acting on our behalf must use it for the assigned services and follow applicable confidentiality, security, and contractual restrictions.

We may also disclose information to professional advisers, to comply with a valid legal requirement, to protect lawful rights or safety, or as part of a lawful transfer of the practice, subject to applicable safeguards and privacy obligations. A business transfer does not remove applicable restrictions on health information.

Our policy prohibits selling or renting mobile numbers or SMS opt-in and consent information, or sharing them with third parties or affiliates for their independent marketing. Necessary contracted processing to deliver our own communications is permitted. We do not grant messaging vendors independent promotional rights in your opt-in information.

Advertising and sensitive information

We do not sell personal information collected through this website or use or disclose it for cross-site targeted advertising. Any proposed change requires review, an accurate updated notice, and the choices or consent required by law before the new processing begins.

We restrict health-related information to appropriate care, administrative, or other legally permitted purposes. Advertising pixels and session-replay tools must not receive patient identifiers, inquiry contents, appointment details, or other sensitive health information through our website. A cookie preference or acknowledgment of this policy is not a HIPAA authorization.

Use of patient photographs, testimonials, or other identifiable clinical material requires separate written authorization when required by applicable law. Your website visit or inquiry does not supply that permission.

Cookies and privacy choices

Cookies are small files used by websites to support functions such as security, forms, and saved preferences. Where optional analytics or embedded tools are enabled, we explain their material uses when collecting information and provide the choices required by law. Optional tools that require consent must remain inactive until that consent is obtained.

You can use browser settings to limit or remove cookies, although some features may work differently. This does not automatically delete information already submitted to the clinic. Where applicable law requires it, we recognize qualifying browser or device opt-out preference signals for the processing they cover. Contact us if you need help exercising a privacy choice.

Links and third party services

Independent websites or services reached through links, such as external maps or social media, have their own information practices. Review their notices before providing information. Our obligations for providers processing information on our behalf remain governed by applicable law and our agreements; a link does not remove those obligations.

Protection and individual choices

Security and retention

We use reasonable administrative, technical, and physical safeguards appropriate to the information under our control. No website, email service, or electronic transmission can be guaranteed completely secure. We evaluate security incidents and provide notices when required by applicable law.

We retain information only as reasonably needed for the purposes described here and legitimate legal or recordkeeping requirements. Factors include the nature of an inquiry, ongoing services, required patient records, consent and suppression evidence, security, and disputes. When retention is no longer justified, information must be securely deleted or appropriately de-identified, subject to legal holds and controlled backup cycles.

Requests and communication preferences

Depending on applicable law and the information involved, you may request access, correction, deletion, or a portable copy; withdraw applicable consent; and opt out of covered sales, targeted advertising, or profiling with legal or similarly significant effects. Contact us to update your details or communication preferences.

Use the contact details below. No account is required. We may verify identity or representative authority using only reasonably necessary information. Routine opt-outs must not face unnecessary identity barriers. We do not penalize the exercise of applicable privacy rights.

We respond within applicable deadlines and explain exceptions or denials. Where the Montana Consumer Data Privacy Act applies, we respond within 45 days, with one necessary 45-day extension explained within the initial period. Appeal by contacting us with the subject “Privacy appeal.” Under that Act, appeals receive a response within 60 days; a denial includes the Montana Attorney General complaint route.

Medical-record requests follow separate healthcare privacy processes and deadlines. Deletion does not override lawful retention. To stop texts, follow the SMS Messaging Terms Policy. For promotional email, use its unsubscribe method or contact us.

Children and urgent concerns

The public website and promotional programs are intended for adults. We do not knowingly collect personal information from children under 13 through general website features. Contact us if you believe such information has been submitted so we can investigate and delete or otherwise handle it as law requires. Parents or authorized guardians may contact the clinic about care using an appropriate channel.

General website forms and email are not continuously monitored. For an urgent clinical concern, call the office. For a medical emergency, call 911.

Changes and contact

We identify revisions by the last-revised date. Material changes receive additional notice and any opportunity to withdraw consent or make choices required by law. We obtain new consent where required before materially different processing; continued website use alone is not treated as that consent.

Comfort Laser Center | Attention Privacy Requests
150 Timberwolf Parkway, Suite B, Kalispell, MT 59901
406-863-6100 | info@ComfortLaserCenter.com
https://ComfortLaserCenter.com